Insurance Interviewer Job at Quest Diagnostics, Lees Summit, MO

  • Quest Diagnostics
  • Lees Summit, MO

Job Description

Job Title - Insurance Interviewer
Location - Lees Summit MO 64063
Duration - 2 Months with possible extension
Shift: Monday- Friday 10:00 am - 7:00 pm with Saturday hours 8:00 am - 4:30 pm

Additional Job Details:
  • recruiting in Missouri Texas and Florida only
  • Schedule is 10am - 7pm CST (central)
  • Training will be on same shift - 10am - 7pm CST
To help your team prepare for sourcing we wanted to share a few key updates to our requirements and process for this upcoming cohort:

Work from Home: These positions will be 100% remote which includes all training.
Schedules: Outlined on each request along with training schedule.
Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams and comfortable navigating technology.
Interview Process: We will be conducting interviews this round which will last between 45 minutes and 1 hour.

Summary:
  • The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
  • Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call .
  • Gather medical financial occupational and avocation histories during interview.
  • Review and edit information collection during the interview for quality assurance purposes.
  • Use the C4 call management system Dialer and Avaya Phone System to make telephone calls. log call attempts document information with orders as necessary and record call results.
  • Learn the specific requirements stipulated by each client company.
  • Respond to the needs and request of clients staff and management in a professional and expedited manner.
  • Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
  • Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities but rather a general description of work performed by the position.
Education:
  • HS diploma or equivalent
Phlebotomist Phlebotomy Phlebotomist Technician Phlebotomy Technician Mobile Phlebotomist Medical Assistant Technician Certified Phlebotomy Technician

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We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Job Tags

Temporary work, Remote work, Work from home, Monday to Friday, Shift work

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