Express Service Advisor Job at Thomas Sales & Service Ford, Madras, OR

  • Thomas Sales & Service Ford
  • Madras, OR

Job Description

Service Advisor

Are you looking for a great place to work that you can call home? If you said ‘yes,' we want to hear from you!

Service Advisor responsibilities include:

  • Greeting customers and directing them to available mechanics
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
Job Brief

We are looking for an express Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.

Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.

Responsibilities
  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership’s workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business
Requirements and Skills
  • Proven work experience as a Service Advisor
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industry-specific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decision-making and problem-solving skills
  • Relevant training and/or certifications as a Service Advisor
  • Paid time off
  • Health insurance 50%
  • Paid training
  • Family-owned
  • 401K up to 4% match
  • Golf membership
  • Employee discounts
  • Flexible schedules
  • Fast Growing Dealership
  • Extremely Large Customer Base

Job Tags

Work experience placement, Flexible hours

Similar Jobs

Front Page Agency Inc

Account Executive Job at Front Page Agency Inc

 ...Phoenix, Arizona \n Job Type: Full-Time | Entry-Level | In-Person \n Location: Phoenix,...  ...is required. We provide hands-on training and ongoing professional development....  ...commission eligibility requirements. \n ~ Paid hands-on training and professional development... 

Greenbrook Medical

Remote Medical Billing Specialist - HEDIS & Denials Job at Greenbrook Medical

A healthcare provider for seniors is seeking a Medical Billing Specialist to manage accurate billing operations. This role involves expertise in medical billing, claim submissions, and collaboration with cross-functional teams. Candidates should have over five years of...

UPMC Southwestern PA

Practice Pediatric Allergy and Immunologist with UPMC in Pittsburgh, PA Job at UPMC Southwestern PA

The Division of Pediatric Allergy and Immunology at the UPMC Children's Hospital of Pittsburgh and the Department of Pediatrics, University of Pittsburgh School of Medicine is recruiting a Full Time Allergy and Immunology Physician . The candidate must have completed...

Garden State AGNC

Junior Marketing Trainee Job at Garden State AGNC

 ...the brand visibility of our clients and retail partners. This entry-level opportunity is ideal for anyone who wants to develop real-...  ...marketing, and customer relations. Our team provides structured, paid training and ongoing mentorship to help you build confidence in... 

Wholesale Payments Inc.

B2B sales Job at Wholesale Payments Inc.

 ...Job Title: B2B Sales Representative / B2B Sales Manager Company: Wholesale Payments Job Type: Full-Time, Commission-Based (with Draws & Bonuses) Expected Earnings: * Year 1: $60,000 $90,000+~ Year 2+: $120,000 $160,000+ (Uncapped) About the Opportunity...